Privacy Policy

Effective Date: June 27, 2025
Pixie Dusted Productions (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, submit a form, or inquire about our services.

1. Information We Collect

We collect information in two ways:

A. Information You Voluntarily Provide:
When you fill out a contact form, request a quote, or inquire about a character appearance, costume rental, or wig commission, you may provide:

  • Your name

  • Your email address

  • Your phone number

  • Event or rental details

  • Any other relevant details you choose to share

B. Automatically Collected Information:
Like most websites, we may collect non-personal information such as:

  • IP address

  • Browser type and version

  • Device type

  • Referring website

  • Pages viewed and time spent on site

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries about bookings, rentals, or services

  • Provide quotes, availability, and event planning details

  • Follow up on rental agreements or performance needs

  • Improve our website and user experience

  • Send updates or marketing emails (if you’ve opted in)

  • Comply with legal obligations

3. How Long We Keep Your Data

We retain personal information only as long as necessary to fulfill the purpose for which it was collected — typically for the duration of event planning, follow-up communication, or legal/administrative recordkeeping. You may request deletion of your data at any time by contacting us directly.

4. Sharing Your Information

We do not sell or rent your personal data. We may share it with trusted service providers who help us operate our website or email communications (such as hosting or CRM platforms), but only when necessary and under strict confidentiality.

We may also disclose your information to comply with the law or protect our legal rights.

5. Cookies & Analytics

Our website may use cookies or analytics tools to understand visitor behavior and improve site performance. You can manage cookies in your browser settings.

6. Links to Other Sites

We occasionally link to third-party sites, such as collaborators, event hosts, or social media. We are not responsible for their content or privacy policies.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal data to us without parental consent, please contact us and we will promptly delete it.

8. Your Rights

You can request to:

  • Access the personal data we’ve collected

  • Correct or delete your information

  • Opt out of marketing emails

To do so, contact us at the email below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted here with a new effective date.

10. Contact Us

If you have any questions or wish to request access to your personal information, please contact:

Pixie Dusted Productions
Email: PixieDustedProductions@gmail.com
or Contact Us