Terms & Conditions
Effective Date: June 27, 2025
Welcome to Pixie Dusted Productions! By using our website, submitting a booking request, or renting costumes or wigs from us, you agree to the following terms and conditions. Please read carefully.
1. Bookings & Appearances
1.1 Performance Booking Policy
All character appearances must be scheduled in advance and confirmed in writing. A deposit may be required to hold your booking date. Final balances are due prior to the event unless otherwise agreed in writing.
1.2 Cancellation & Rescheduling
Cancellations made more than 7 days before your event may be eligible for rescheduling or a partial refund.
Cancellations made within 7 days are non-refundable.
In case of inclement weather or emergency, Pixie Dusted Productions may offer to reschedule your event or provide a credit.
1.3 Performance Expectations
Our performers arrive fully costumed and in character. It is the responsibility of the event organizer to ensure a safe, family-appropriate environment during appearances.
2. Costume & Wig Rentals
2.1 Rental Terms
Costumes and wigs are rented for an agreed period. They must be returned on time and in the condition received. Late fees may apply.
2.2 Damage or Loss
Rented items must be handled with care. You will be responsible for the repair or replacement cost of any damaged or missing items, beyond normal wear.
2.3 Cleaning
Please do not attempt to wash or alter any costume or wig. Cleaning and maintenance is handled by Pixie Dusted Productions.
3. Custom Wig Commissions
3.1 Process
Custom wig requests require a non-refundable deposit. Final payment is due before shipping. Completion timelines vary based on design complexity and schedule.
3.2 Ownership
Pixie Dusted Productions retains creative rights to styling techniques and photos of completed pieces for portfolio use. Clients may not replicate or resell commissioned wigs without permission.
4. Photo Shoots & Collaborations
4.1 Performer Use
Booking a character for a mini-session or styled shoot includes the right to use our likenesses in marketing materials. Please credit Pixie Dusted Productions whenever reasonable.
4.2 Image Rights
We reserve the right to repost or share images featuring our characters, costumes, or wigs — with proper credit to the photographer.
5. Intellectual Property & Character Disclaimer
All content on this website — including photos, logos, costume designs, and wig styles — is the property of Pixie Dusted Productions and may not be used or reproduced without written permission.
Our characters are inspired by classic fairytales, folklore, and public domain stories, and are performed as original theatrical interpretations. While our performers may resemble popular characters from movies or literature, Pixie Dusted Productions is not affiliated with, endorsed by, or representing The Walt Disney Company or any other entertainment studio.
We do not offer copyrighted or trademarked character appearances. All names and likenesses used are uniquely crafted to reflect our own creative interpretations and avoid infringement.
6. Website Use
This site is for informational and booking purposes only. You may not use the site for unlawful purposes or to harm our business, reputation, or customers.
7. Limitation of Liability
Pixie Dusted Productions is not liable for personal injury, property damage, or financial loss arising from:
Improper use of rentals or props
Event conditions outside our control
Website downtime or errors
By booking a service or using our website, you agree to hold us harmless in such situations.
8. Changes to These Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.
9. Contact Us
For any questions or concerns, please contact:
Pixie Dusted Productions
Email: PixieDustedProductions@gmail.com
Or Use our Contact Form